SugarCRM consultancy, customisation & support
Certified SugarCRM consultants shaping the platform around your sales, service and operations processes — then supporting it for the long term.
A CRM configured for how your business actually sells
SugarCRM is one of the most configurable CRM platforms available, which is both its strength and its risk. Configured well, it maps precisely to your pipeline; configured badly, it becomes an expensive contact list.
We have delivered SugarCRM projects since 2012, covering everything from first implementation to rescuing instances that grew organically for a decade.
- Sugar Sell, Serve and Enterprise
- On-premise or Sugar Cloud
- Upgrade-safe customisation
- Licence supply and renewals
What clients get from our SugarCRM practice
Process-first configuration
Modules, fields and workflows modelled on your real sales and service process.
Clean integrations
Sugar connected to ERP, e-commerce, telephony, email and finance systems.
Trusted data
Migration, deduplication and validation so reporting is finally believable.
Adoption that sticks
Role-based training and documentation for admins and end users.
Extended with plugins
Our own add-ons for mapping, Google sync, telephony and e-signature.
Long-term support
Retained support with agreed response times and enhancement sprints.
SugarCRM services in detail
- SugarCRM Customisation
- SugarCRM Integration
- SugarCRM Migration
- SugarCRM Plugins
- SugarCRM Support
- SugarCRM Maintenance
- SugarCRM Licenses
- SugarCRM Certified Team
- SugarCRM Partners
A delivery process built around your business
- Step 1
Discovery
We map your current systems, data and processes, then agree the outcomes that matter.
- Step 2
Design
A pragmatic solution design covering platform configuration, integrations and data.
- Step 3
Build
Iterative delivery by certified consultants with visible progress every sprint.
- Step 4
Adopt & support
Training, documentation and ongoing support so the platform keeps earning its keep.
Common questions
Other practices that pair well
Salesforce Services
Salesforce is one of the leading B2B CRM software providers in the world today, staying the industry leader with fast-paced innovation and continuous improvement. Being experts on the platform, we can implement the exact configuration you need to unlock the hidden potential in your business.
- Salesforce Customisation
- Salesforce Integration
- Salesforce Migration
- Salesforce Support
- Salesforce Pricing
- Salesforce Implementation
- Salesforce Cloud
- Salesforce Lightning
- Salesforce Certified Team
- Salesforce Developers
Amazon Web Services
Start using AWS with us to gain access to the best cloud computing platform out there. Use the best in AWS storage services and computational capacity, and make yourself server-less. Using it with your current B2B software like CRM and e-commerce solutions will let you stay ahead of the competition.
- AWS Cloud Application Development
- AWS Machine Learning And Artificial Intelligence
Magento Services
Magento is the leading platform when it comes to B2B e-commerce software solutions. Take advantage of our experience in web development and get an eye-catching e-commerce platform as a result. We have a team of Magento experts who know their way around the Magento PHP framework.
- Magento E-commerce Platform
- Magento Website Development
- Magento Customisation
- Magento CRM Integration
Tell us what you're building
Share where your platform is today and where you want it to be. A consultant — not a sales team — will come back to you.
- RT Labs Ltd4-12 Regent Street
London, SW1Y 4RG - 0207 993 8524
- info@rtlabs.co.uk
- Monday to Friday, 9:00–17:30 (UK time)
Company No: 08048043 · VAT No: 138 9909 60
Let's talk about your platform
Tell us what you're running today and where you want to be. We'll come back with a practical route to get there.