Insight

Insight from the RT Labs team

Field notes on CRM, integration, cloud and B2B commerce — written by the consultants doing the work.

CRM18 June 20267 min read

Feature checklists rarely decide a CRM project. These are the questions we ask UK B2B teams before recommending a platform.

Integration2 May 20266 min read

Real-time, batch, event-driven or middleware — how to pick the integration approach that fits your operation.

Cloud27 March 20265 min read

Cloud bills grow quietly. A handful of architectural habits keeps spend proportional to the value delivered.

E-commerce11 February 20268 min read

Trade pricing, approval flows, bulk ordering and CRM sync — the details that decide whether buyers come back.

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