A B2B software team built for the long term
We are a London consultancy of certified CRM, cloud and commerce specialists helping UK businesses get more from the platforms they already rely on.
Fourteen years of practical B2B delivery
RT Labs began in 2012 as a specialist SugarCRM consultancy working with UK manufacturers and distributors. Those early projects taught us that most software problems are really process and data problems wearing a technical disguise.
Today we work across CRM, cloud and commerce — but the approach hasn't changed. We start with how your business actually runs, then configure, integrate and extend platforms to match it.
Our clients tend to stay. Many of the businesses we onboarded in our first few years are still with us, now on their third or fourth phase of work.
Our mission
Make enterprise-grade software practical for mid-sized UK businesses: implemented properly, integrated cleanly and supported by people who understand the operation behind it.
Our vision
To be the B2B software partner UK businesses keep for a decade, not a single project.
How we work with clients
Straight answers
We tell you what a platform can and cannot do before you commit budget to it.
Certified expertise
Certified SugarCRM, Salesforce, AWS and Magento consultants — not generalists.
Built to last
Clean, documented implementations your team can own and extend for years.
Long-term partnership
Most of our clients stay with us well beyond their first project.
Fourteen years of B2B software delivery
- 2012
RT Labs founded
Started in London as a specialist SugarCRM consultancy.
- 2015
Plugin suite launched
Released our first commercial SugarCRM add-ons.
- 2018
Cloud practice
Added AWS cloud architecture and managed hosting.
- 2021
Commerce practice
Magento B2B storefronts integrated straight into CRM.
- Today
Full-stack B2B partner
CRM, cloud, commerce and custom software under one roof.
The people you'll work with
Rashid Tanweer
Managing Director
Leads delivery and platform strategy for enterprise clients.
Sarah Whitfield
Head of CRM
Certified SugarCRM and Salesforce consultant.
Daniel Okoye
Cloud Lead
AWS solutions architect focused on secure, resilient platforms.
Priya Raman
Commerce Lead
Magento specialist building B2B buying experiences.
Let's talk about your platform
Tell us what you're running today and where you want to be. We'll come back with a practical route to get there.